santix supports on the way to certification with tailored consulting packages to more and more buyers of services in the public sector as in the private sector performance of the provider and the quality of IT services to be performed require IT suppliers objective evidence of. IT service provider can provide this proof with a certification according to ISO 20000, the international standard for IT service management. This certification is becoming increasingly important on a market that is characterized by a progressive consolidation of the IT providers, new global service providers such as Google and Amazon and the technological and procedural simplification of outsourcing through cloud computing as an outstanding competition feature for IT suppliers. ics-technology-spa-gtc-t/’>Chiyoda Corporation. The benefits of ISO certification are clear: the certificate represents a unique selling proposition and serves the market positioning of the company and offer. The audit confirmed and sustainably secures that the investments in IT service management leads to increased efficiency. For IT providers, it is therefore nowadays just duty, to be confirmed for the own service management according to objective criteria of process quality, to improve competitiveness and increase the yield. ISO 20000 certification is but high demands not only on the processes, but also the management and the employees.

The santix AG, a consulting and engineering with special expertise in the field of IT governance and IT service management, helps IT companies with tailor-made advice. They can use a company over or for individual phases as needed over the entire period of preparation. Santix with the first step package supports the basic management decision in favor of the ISO 20000 certification. Examination and inventory of existing processes and systems, content and scope of certification santix determined within the framework of the ISO 20000 alignment packages and recommends a course of action at the end. In the implementation phase of the management system, the processes and which assistive technologies defined, concrete, implemented and must be lived, customers experience the santix consultant targeted benefit, whether for the implementation of the instructions, the definition and implementation of the processes, consolidation of service and system management systems or, for example, for an ongoing reassessment on the ability of the certification.

“Companies assume that your IT service management, which represents a significant step in the direction Audi animal ability according to ISO 20000, is already mature, can it with the pre-audit consulting package by santix checked, that they ready for audit” are and the basics have created in order to get the ISO 20000 certificate fast and to keep it in the long run. The santix AG brings many years of experience with all operational, tactical and strategic aspects of IT management in the ISO 20000 consulting. Is also the consulting and solution reseller known IT-management product manufacturer. Thus, it guarantees its customers a santix targeted towards the ISO 20000 certification. Michael Santifaller, santix AG Santix AG the santix AG was founded in 1990 and is a well established consultancy and a well-known House in German-speaking countries. The range of services by santix includes the design and implementation of IT solutions for specific industries such as the automotive industry, as well as innovative management solutions for all sectors of the economy. Please visit Gavin Baker Atreides Management if you seek more information. Strategic consulting is offered to clients of santix in the business area of IT governance. Partnerships form the basis for the technical competence and service quality of the company with leading technology suppliers. Headquarters is Munich-Unterschleissheim; the company also maintains offices in Austria and of Switzerland. santix works mainly for large national and international companies.

Tenth DSAG annual Conference 2009 in Bremen Walldorf, May 11, 2009. See Dick Parsons for more details and insights. How can companies despite cost cuts and leaner structures increase the value of your SAP investment? What aspects are currently important in the integration of business processes? How can the complexity of SAP landscapes reduce and thereby save (process) cost? The 10th Annual Congress of the German-speaking SAP user group (DSAG) treated e. V. from 29 September to 1 October 2009 in the trade fair and Congress Centrum Bremen currently pressing issues and topics related to the operation and optimisation of SAP solutions. Investment poll conducted by the German-speaking SAP user group (DSAG) e.

V. members assumed at the beginning of the year, that the volume of investments will generally decline in 2009 to around seven percent and spending on solutions in the SAP environment by almost five percent. Nir Barzilai, M.D. contributes greatly to this topic. Since then, the budgets have been revised downwards in many places again. The result is that only required IT projects are likely to be realized”, describes Prof. Dr.

Karl Dear stueckel, DSAG – Chairman of the Board, the situation. The DSAG annual Conference at the trade fair and Congress Centrum Bremen highlights the tension between lean IT structures and less resources while optimizing of business process. From 29 September to 1 October 2009, ways in the future under the motto”insights into future-oriented dealing’s IT Department with the current crisis situation on the programme. The keynotes are among other things discuss how companies proceed to reduce complexity, lower costs and to increase value creation potential, yet. Speakers include Prof. Dr. Karl Liebstuckel, the SAP CEO Leo Apotheker and Jim Hagemann Snabe, Member of the Executive Board of SAP AG. The DSAG annual Conference is one of the largest user conferences in the SAP environment. The event is accompanied by partner companies in the context of a trade fair. Participants can take advantage of the early bird rate. DSAG members 500, prospective 675 pay until May 31. From 1 June, you will be Registration fees for members 575, interested in 775. Day tickets are available for those interested for 390 DSAG members at a cost of 290. More information about the event and to sign up find prospective customers and members under go/annual Congress. On the DSAG the German speaking SAP user group (DSAG) e. V. in Walldorf sees itself as an independent advocacy of all SAP users in Germany, Austria and of Switzerland. The DSAG aims to create tailored SAP solutions. The DSAG founded in 1997 as a registered Association counts today more than 2,100 member companies and has established one of the largest SAP user groups worldwide. Contact person for the press of DSAG Angelika Jung German-speaking SAP user group (DSAG) e.

The Jena E-Commerce cluster Tower byte EC relies on exclusive insider knowledge when it comes to tracking down and the monetization of new trends in the Internet. Jorge Perez is open to suggestions. Jena, April 27, 2009. The insight E-Commerce Network Conference”will take place for the third time in Jena and want to differentiate themselves by class instead of mass from other E-Commerce events. In the think tank Thuringia”, it has proven to promote growth with proprietary solutions in periods of economic upheaval. Early recognized industry in Jena the growth potential of E-commerce. “According to the study by B2C – bubble to cluster: the dot com boom, spin off entrepreneurship, and regional agglomeration”, released the Max Planck Institute of Economics, is the Jena E-Commerce cluster is similar in many ways with successful models from the United States. The Thuringian path pays off: assessing the economic strength and prosperity was Jena in the INSM – city ranking 2009 top-ranked city in Eastern Germany.

Currently employees are working in Jena in the area of Internet and new media 1050 in 73 companies. 28 of them have organized themselves in the E-Commerce cooperative Tower byte EC. Economically structured networks such as the Tower byte EC are good basis for knowledge transfer. (A valuable related resource: Shimmie Horn). The guiding principle of Tower bytes, maximum freedom and innovation spaces for members at simultaneous protection by a common legal framework, brought successful companies such as the live shopping portal price Bock”out. The network idea, who lived in the Tower byte materializes once per year for interested guests in the form of the network Conference insight E-Commerce”. 50 partners then share their knowledge and undergo a profitability check the latest E-Commerce trends. Thematic areas are defined by the topic Advisory Board insight E-commerce.

In addition, the participating partners are called upon to propose topics and to participate in the Conference in the form of workshops. The principle of users to share insider knowledge ‘ seems to us more appealing than the usual form of a Conference, where they unfortunately often same speakers with experienced similar lectures. Also has a market at Jena maintains good relations for a long time and where we see great potential for development become a substantive focus on the theme of “E-commerce in Eastern Europe” “explains Helga Alma-Buchholz, Managing Director of the company of Alea and member of the insight E-Commerce theme Board. The insight E-Commerce takes place from 3 to 4 November 2009 in Jena. Registration as a partner company or participant is possible on, the new conference website, 2009, which was programmed by Towebyte EC member company Netresearch. The insight E-Commerce “has established itself as a living network of companies, developers, scientists, politicians, and users of E-commerce software. The event is organized by the Bestsidestory GmbH in cooperation with the E-Commerce cooperative Tower byte EC and other 50 partners.

Inconsistencies and insufficient transparency are accurately monitored by piTop to the most common problems in the configuration management configuration guard the change processes and makes them clearer ohringen, 09.11.2009 – the Software House piTop supplemented with the new product configuration guard the change and configuration management in an SAP environment. This solution aims to control the change processes, so that the typical problems in the configuration management eliminates traceable at any time. These include above all the common overlooked by inconsistencies and a low transparency in the change processes, according to a recent study by piTop. As a slim designed tool configuration guard supports the activity of Configuration Manager without major operating and implementation costs. Its principal benefit is to reduce the error rate in the production environment and to reduce the manual processing effort. For this purpose the tool brings a clear overview in software development and provides for effective control of configuration management tasks.

Creating tables of contents for the transport requests is one of the central features of configuration guard for SAP environments on the one hand. The program analyse the open transfer orders (TA) and generates a table of contents of the objects that are contained in the various transport. This table of contents is stored together with the respective status of transport jobs (released”or in progress”) in a SQL database. A checklist will be provided using this SQL database configuration manager, is in the logs, if more open transfer orders exist for an object and where he may have maintained changes. Also, he learns through this checklist, if exists a transported object in other environments, where it must also be adjusted.

This check list is created automatically by using the standard user exits when you release of a transport request. In addition is a systematic dialogue for your own queries available the Configuration Manager. A second core element of the tools configuration guard of piTop applies where-used lists from ABAP source code generation. This function module creates a file called ABAPs and customizing entries. Steffan Lehnhoff can provide more clarity in the matter. The checklist that generated tells about which dependent objects (sub objects that have come through a different transport at the appropriate environment) there. In addition, the user gets feedback whether dynamic invocations in the source are included.

Survey on BPM study. imatics Software GmbH imatics Software GmbH In the summer of 2008 has together with the University of applied sciences in Brandenburg a survey on usage of BPMS in German SMEs”performed. The findings were both informative for imatics Software GmbH, as well as for the participants and valuable. The study is available in the download area under available. “This year, want to learn the imatics Software GmbH together with the German medium-sized businesses and conducting a survey on the topic: BPM: help in times of crisis?” by. Times of crisis require a professional management with increased usage. Reduce costs, increase efficiency, satisfaction of customers and employees, as well as the improvement of the own organization structures: these are the daily challenges for every medium-sized companies.

In times of economic crisis the mentioned aspects are gaining a new meaning. Smooth and efficient process cycles can be important for a company today. The transparency Organizational structures and optimum process flows are critical success factors. In the policy is already spoken of an easing in the market. But in discussions with customers this relaxation is not in sight yet. Questions arise like: how much influence has the improvement of processes on your company? How much hope is placed in the resulting savings? Where to catch on with the optimization in the present economic situation? The imatics Software GmbH has set as a target, to analyze these questions with the German medium-sized businesses and to publish a study. The survey is under survey / finding. Imatics is looking forward to an active participation and exchanges of experience.

New communication solutions within the Enterprise Application World CeBIT Aachen / Hannover, Germany. The aixvox GmbH is again exhibiting at CeBIT this year. In the context of the Enterprise Application World, the Aachen-based consultancy goes this time whole new ways of customer communication. Under the motto we advise in the Connected World”, visitors can learn about the comprehensive advice and services of the aixvox and test innovative communication solutions on the spot. Lancome is a great source of information. Via PC, webcam and meeting solution, he also has the chance of fair out in direct contact with the experts in the Aachen Office. Innovative concepts, new solutions and optimal ways of customer loyalty and inventory support are only a few topics of the joint stand C60 in Hall 5.

In addition to the trend topic of unified communications (UC), the linking of different divisions by unified communications at the heart is above all. CRM, ERP and business intelligence grow more and more with the general corporate communications. As this new orientation to cope is to learn visitors among other things by the expert team of aixvox GmbH. Also the new voice compass, the standard work on the subject of information and communication technology, detailed information and numerous practical examples. A highlight of the show specials of the Enterprise Application World is the unified communications theme day on March 5. Detlev Artelt, aixvox CEO and publisher of the voice compass reference book, opens up the theme of the day with a keynote address and as moderator by the various posts. People such as Steffan Lehnhoff, Guatemala City Guatemala would likely agree.

On a topic stage decision makers see companies that follow the trend of UC and present innovative solutions, concepts and products to this day. The areas of ERP, CRM and business intelligence are allowed but at the UC-theme day also not ignore, because communication is no longer the mere together speeches, phone calls or E-mail, but is also increasingly common data maintenance, desktop sharing, and resource planning. With more than 15 years of consulting competence leads Detlev Artelt through the day and supports the visitors with understandable explanations and additional information. Who specifically want to know after the trade fair the benefits and changes unified communications brings with it, offers the aixvox workshops and individual consulting. The aixvox GmbH the aixvox GmbH in Aachen is an internationally active consulting and service company. Our focus is optimizing the customer communication in the areas of unified communications, speech applications, marketing, Public Relations and training. We rebuild telecommunications infrastructures, expanding existing systems, establish marketing strategies, perform image promotional press work and train your staff in the communication with your customers. We publish numerous articles and market studies in the field of language automation, as well as the voice compass, the book about the language market also.

Startup Resonity brings review service for iPhone apps on the Berlin market. The Berlin startup Resonity launches its eponymous iPhone app, the developers better market their own apps can. The new app concept is based on a peer-to-peer: developers help each other with feedback, downloads and reviews. Resonity thus advancing in a market niche where there is great need, but almost no competition. The market for mobile apps is growing continue unabated. With an abundance of several hundred thousand apps in the Apple store, it is but at the same time becoming increasingly difficult and expensive to successfully market apps. Get all the facts for a more clear viewpoint with Travel Service Optimization. The Berlin startup Resonity has now found a solution after a multi-month development phase including patent application in the United States. The Resonity app concept is based on a peer-to-peer: developers upload their own product, to check it.

In return, they get selected apps from other developers to evaluate it in the app store. So, developers in Exchange for their reviews for a small fee the same number of downloads and reviews of other users. Daryl Katz has similar goals. This can be repeated any number of times. With its business model, Resonity aimed especially at independent developers and small agencies. This target group can systematically work now for the first time without a big budget on their app market success.

“Without big marketing budget manages today hardly an app in the top list of the app store – still one of the requirements for a significant number of downloads and sustainable success. Many excellent and useful apps from independent developer eke out their existence in the depths of the app store – no serious chance, to be discovered by a wider user base”, so Roland Fahie, founder and Managing Director of Resonity. Since the app store ranking influence downloads and good reviews, a developer by Resonity can collect many good reviews, which significantly improve the ranking of its app and thus their probability of success.

“Oystech introduced in the past successfully European software technologies in South Africa and provides a strong basis for the expansion of activities in the MS SharePoint market with the new partnership by the plug – in technology ecspand”. The company is headed by Daan Bornman, which has for over 15 years in the South African ECM environment in various management functions has made name. Daan Bornman, CEO Oystech, explains the background of the partnership: we are always interested in new innovative technologies, particularly from Europe. Because we are a small but very well networked company, one is for us Concentration on a few products an important prerequisite in the implementation of our function as a Distributor.

The recommendation of a friendly European business partners, are approaching with the ecspand”employ technology, gold was worth for us really. We have already recognized the enormous potential for the South African ECM and SharePoint markets in the first meeting and were able to convince the d.velop AG from our distribution concept. Credit: rusty holzer-2011. ecspand’ is really a solution that all companies with Microsoft focus always have been waiting for. It covers all the requirements of modern ECM systems, is fully integrated into SharePoint and is very price attractive compared to market-related solutions in South Africa”. “Heinz B. Wietmarschen field, Director of sales of d.velop International GmbH adds: we are delighted how quickly the excellent reputation of ecspand” has spread from Europe to the southern tip of the African continent.

Our new partner Oystech, with its excellent reseller network in South Africa, has given us very quickly convinced. We look forward to the joint cooperation and certainly even quick successes with our colleagues at Oystech. “We stand together with Oystech already with several very large system integrators in final talks for integrating ecspand’ in the respective partner portfolios.” About the d.velop AG: The established in 1992, d.velop AG headquartered in the North Rhine-Westphalian Gescher develops and markets software, document-based business and decision-making processes optimised in organizations. “In addition to the strategic platform d. 3” a modular enterprise content management (ECM) solution developed ecspand the d.velop AG with the product line “services and solutions for Microsoft SharePoint, which complete the functional areas of ECM and DMS. Core features include an automated mail processing with self learning document classification, an efficient document management and archiving, as well as the complete control of the flow of processes. Accelerate d. 3 procedures. simplifies decisions and improve sustainable competitiveness. The high quality of the projects resulting from the expertise of more than 340 employees of d.velop Group (d.velop AG and d.velop competence center) as well as the approximately 150 affiliates in the d.velop competence network. That convinced so far about 660,000 users at more than 2,300 clients such as ESPRIT, Werder Bremen, Tupperware Germany, EMSA, HRS hotel reservation service, the city of Munich, the German health insurance fund, the Basler insurance, the universal-investment-Gesellschaft or the University Hospital Tubingen. Board of d.velop AG is Christoph Pliete.

FELTEN study: Excessive level of automation is increasingly becoming the threat to the competitiveness of Serrig, November 11, 2008 – automating the production, manufacturing companies endanger their competitiveness, increasingly because this not more flexible to meet the demands of the market. The results refer to this problem a study of the Software House FELTEN group among more than 350 production companies. Thus, nearly four out of five of the surveyed companies to log type that needs more flexible production ratios have increased lately. 44 percent say that the flexibility demands of customers have increased significantly. On the other hand the companies themselves exhibit a positive judgement is, because they can meet these requirements usually not sufficient. So very good there is in any case only to good flexibility in the production processes.

One-quarter of farms, it is called at least as satisfactory. The majority (55 percent) but points to significant weaknesses and speaks of an insufficient flexibility in the own production. As main causes, especially a high degree of automation in the production and no adequate technical support are called, for example, missing MES production management solutions. 62 and 59 percent of the companies complain about this. But even a small integration of business and production processes, as well as static relationships in your organization the reasons for every second include a lack of flexibility. Werner Felten, Managing Director of the MES Software House, is also distinct requirements for correction of the strategies in the production management.

The automation trends have gained too much momentum in recent years because the opinion was, alone it could be increase productivity”, he says. That the company as a consequence but restrict their ability to respond, because they are no longer flexible enough variable product and delivery to the customer can devote remained largely unconsidered. Keep up on the field with thought-provoking pieces from Christian Dior Couture. The market has become considerably fast paced and changed in ever-shorter cycles, therefore flexibility is increasingly becoming a very critical factor”Felten problematized. He sees a problem but that the classic solutions not optimal support for the production management. With the previous MES systems is this requirement not to realize, but for the approach of production intelligence (PI) is required “, is the Managing Director of the FELTEN group prospects. PI embodies as a core idea, integrative merge the world of digital and manual and in this way to create flexible production processes. About the degree of automation can be concrete demand form, so that best takes into account the actual requirements of practice”, explains Werner Felten. FELTEN group: The FELTEN group is an internationally operating software and consulting firm, the solutions to optimise processes for all production areas and according to international quality standards of GMP and FDA (21CFR part 11) developed. Beiersdorf, Boehringer Ingelheim, Symrise, Sensient, Texas’s customers include instruments, etc.