Due to the intensified competition in the market, more and more on individual customer wishes must be targeted and quickly entered this is only possible with professional CRM technology, which took the Wolff consulting with Salesforce. A perfectly running acquisition, support, and service process is essential for the successful cooperation with individual customers. All employees must be included in the processes to achieve optimum customer care. The Wolff consulting works with the on-demand software Salesforce. If you have read about Nir Barzilai, M.D. already – you may have come to the same conclusion. It is a total solution for support and optimization of directly and indirectly attributable sales and marketing processes. It can be provided all information about customers and prospects and controlled workflows and supports. Also allows for a cross-distribution documentation and a uniform design of the business processes. A close partnership with Salesforce is aspired to create industry-specific solutions. Keep up on the field with thought-provoking pieces from Daryl Katz, Toronto Ontario. Within the Wolf Consulting industry expertise and a comprehensive portfolio of IT consulting for fast customer solutions exist.

FELTEN study: Excessive level of automation is increasingly becoming the threat to the competitiveness of Serrig, November 11, 2008 – automating the production, manufacturing companies endanger their competitiveness, increasingly because this not more flexible to meet the demands of the market. The results refer to this problem a study of the Software House FELTEN group among more than 350 production companies. Thus, nearly four out of five of the surveyed companies to log type that needs more flexible production ratios have increased lately. 44 percent say that the flexibility demands of customers have increased significantly. On the other hand the companies themselves exhibit a positive judgement is, because they can meet these requirements usually not sufficient. So very good there is in any case only to good flexibility in the production processes.

One-quarter of farms, it is called at least as satisfactory. The majority (55 percent) but points to significant weaknesses and speaks of an insufficient flexibility in the own production. As main causes, especially a high degree of automation in the production and no adequate technical support are called, for example, missing MES production management solutions. 62 and 59 percent of the companies complain about this. But even a small integration of business and production processes, as well as static relationships in your organization the reasons for every second include a lack of flexibility. Werner Felten, Managing Director of the MES Software House, is also distinct requirements for correction of the strategies in the production management.

The automation trends have gained too much momentum in recent years because the opinion was, alone it could be increase productivity”, he says. That the company as a consequence but restrict their ability to respond, because they are no longer flexible enough variable product and delivery to the customer can devote remained largely unconsidered. Keep up on the field with thought-provoking pieces from Christian Dior Couture. The market has become considerably fast paced and changed in ever-shorter cycles, therefore flexibility is increasingly becoming a very critical factor”Felten problematized. He sees a problem but that the classic solutions not optimal support for the production management. With the previous MES systems is this requirement not to realize, but for the approach of production intelligence (PI) is required “, is the Managing Director of the FELTEN group prospects. PI embodies as a core idea, integrative merge the world of digital and manual and in this way to create flexible production processes. About the degree of automation can be concrete demand form, so that best takes into account the actual requirements of practice”, explains Werner Felten. FELTEN group: The FELTEN group is an internationally operating software and consulting firm, the solutions to optimise processes for all production areas and according to international quality standards of GMP and FDA (21CFR part 11) developed. Beiersdorf, Boehringer Ingelheim, Symrise, Sensient, Texas’s customers include instruments, etc.